NovaTech Play ("us", "we", or "our") operates the MultiQuiz mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
1.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address (for account recovery and notifications)
- Username and profile information
- Device information (device ID, operating system)
1.2 Usage Data
We collect information about how the Service is accessed and used. This may include:
- Game statistics and performance
- Questions answered and quiz results
- In-app purchases and virtual currency transactions
- Multiplayer interactions and rankings
- Time spent in the app and feature usage
2. Use of Data
MultiQuiz uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve the Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To process in-app purchases and manage virtual currency
- To facilitate multiplayer features and rankings
3. In-App Purchases
Our Service offers in-app purchases of virtual currency (coins) and power-ups. These purchases are processed through the Apple App Store or Google Play Store. We do not store or have access to your payment information. All payment transactions are handled securely by Apple or Google.
Virtual currency has no real-world value and cannot be exchanged for real money. Purchases are final and non-refundable, except as required by law.
4. Data Storage and Security
The security of your data is important to us. We use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your game data is stored on our secure servers and may be synced across devices when you log in with your account.
5. Third-Party Services
Our Service may use third-party services that collect information used to identify you:
- Google Firebase: For authentication, analytics, and cloud messaging
- Google AdMob: For displaying advertisements
- Google Play Services: For in-app purchases and account services
- Apple Sign In: For iOS authentication
6. Advertising
We may use third-party advertising companies to serve ads when you use our Service. These companies may use information about your visits to display ads that may be of interest to you.
7. Children's Privacy
Our Service is intended for general audiences and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Data Deletion
You can request deletion of your account and all associated data at any time through the app settings or by contacting us at [email protected]. Upon request, we will delete your personal data within 30 days.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: https://quiz.novatechplay.com